If a buyer buys but doesnt pay, it removes that item from the listing flow. Why should a seller loose just because a buyer changes their minds? Maybe they would have sold it to someone else! You buy something — your on file payment method gets used. If you change your mind in X time — then it can be reversed. None of this is hard — unless you are a braindead ex Wally World exec OR you are just an outright thief. Ebay sellers can set up their buying requirements to block buyers with a small number of strikes over a given time period, I use the minimum of 2 strikes in 12 months.
But checking your Buyer Requirement Log you can see how many potential buyers are blocked from buying from you. Checking today I see 16 different accounts they are anonymized like feedback is being blocked in the last 60 days.
Are these deadbeat buyers now being pet off the hook with just a cancelled transaction? Can they leave feedback on a cancelled transaction? With an Unpaid Item Strike, buyer could not leave feedback after the case was closed, and any feedback left earlier would be removed.
I still get the occasional unpaid item, as I do not have Immediate Payment Required because I get a lot of multiple item sales, and many from overseas, and its hard for buyers to request a combine shipping invoice with IPR. I also would like answers to the question you pose, e. I hate to say this, but we all know how Ebay still looks at the buyers as their customers and Sellers as Noise, so does anybody really think that Ebay is going to punish any of their potential buyers when their history since Donohoe took over as CEO is to always have the buyers back?
If that happens, you can cancel the order 4 calendar days after the listing ended and your item will be relisted automatically unless you choose not to relist. You can automate how you manage unpaid items by enabling Preferences for items awaiting payment on your account. If you only sell occasionally or you haven't yet set up your Preferences for items awaiting payment, you can send the buyer an invoice to remind them to pay. Here's how:. If the buyer still hasn't paid after you've sent the invoice, and it's been more than 4 calendar days since the listing ended, cancel the order by selecting the Cancel order button below and choosing Buyer hasn't paid in the drop down menu.
Once you cancel the order, you'll receive a credit for any applicable fees, and your item will be relisted automatically unless you choose not to relist. We'll also remove any feedback left by the buyer. Once the order has been cancelled, you can make a second chance offer to the next highest bidder if you listed using the auction format. It's important to cancel any unpaid items within 30 days from the day the buyer commits to buy so the item can be relisted unless you choose not to, and you receive credit for any applicable fees.
Tip You don't have to contact the buyer if they haven't paid — we'll send them reminders to pay. If they don't pay after 4 calendar days, you can cancel the order. When you enable Preferences for items awaiting payment, you can customise your settings so that orders that aren't paid for will be cancelled automatically after 4 calendar days.
Buyers who have excessive unpaid items, or canceled transactions, may have limits imposed, or lose their buying privileges. Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension.
All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. This policy ensures buyers follow our guidelines on purchasing items in order to protect sellers and maintain a fair and safe marketplace. Offering to buy or sell outside of eBay is not allowed. Buyers and sellers also can't share contact information, including email addresses and phone numbers, prior to completing a transaction on eBay.
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